Coffee calls out to customers A robust coffee offering may be more important that ever to convenience store operators as gasoline prices seem to reach new highs weekly. Many operators are trying to generate more profit from in-store sales, citing tight margins on the fuel side; and coffee, an integral component of foodservice, has long been viewed both as a means to draw customers inside and as a key sales generator.
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Bennett Pump Announces Pacific Dispenser Series with VeriFone PCI Compliant Secure PumpPAY System
Bennett Pump Co., a worldwide provider of electronic petroleum dispensing equipment, has announced the release of its Pacific fuel dispenser series. ...
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Promoting Wash and Where "Would you like a car wash?"
That simple phrase, whether displayed at the pump or spoken at the cash register, is "the first leg of marketing your car washes," said Bob Dubinsky, president of Waterway Gas & Wash, St. Louis. View Article
Lessons learned
While the impact of last year’s devastating storms, Hurricane Katrina and Hurricane Rita, recedes in memory, Gulf Coast operators note that the events continue to provide daily lessons on how to cope with the seasonal fury that ravages their coastline each year. View Article
Redefine the playing field This is the first installment of a three-part series in which John Dzwonczyk discusses how to navigate the permitting process. The remaining two installments of this Expert Corner series will appear in upcoming editions of NPN MarketPulse. John Dzwonczyk has been designing and permitting service stations for almost 25 years. View Article
Developing a Service Strategy that Lasts Part I In my November 2004 column titled: “Why Customer Service Fails,” I reported that the American Customer Service Index, complied by the University of Michigan, rated the gasoline service-station/convenience-store sector a 75 out of a potential 100, which represents a decrease of 1.3 percent vs. 2002 and a 5-percent decrease vs. 1995. View Article
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New Exxon Mobil Image Supplier
5/1/2007
Image Plus has been selected as an approved supplier by ExxonMobil to manufacture and distribute the Gemini Image Fascia System. 3D Illuminated, 3D Non-Illuminated and 2D Non-Illuminated have been approved as well as the illuminated sign logo boxes and channel letters. The 3D illuminated s
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Guttman Oil Company Selects FuelQuest’s Fuel Management System (FMS)
4/25/2007
Leading Distributor selects FuelQuest’s FMS and Transportation Optimization Module to Manage its Fuel and Fleet Operations
HOUSTON, TX – April 25, 2007 FuelQuest, Inc., the leading on-demand software and services company for the downstream energy industry, announced today that Guttman O
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SiteSentinel iSite Automatic Tank Gauging System Offers State-of-the-Art Wireless Communication
4/24/2007
Hodgkins, IL - OPW Fuel Management Systems has utilized the latest in wireless technology to offer a “Best in Class” wireless communication option for the new SiteSentinel iSite automatic tank-gauging system. This communication option provides the most reliable method in the industry for c
Senator introduces bill that would require temperature compensation
U.S. Senator Claire McCaskill (D-Mo.) on Aug. 3 introduced the F.A.I.R. (Future Accountability In Retail) Fuel Act that would require the installation of automatic temperature compensating equipment in all retail gas station pumps within six years to adjust the price of gas as it expands due to warmer temperatures.
New for 2005 is NPN’s alliance with the Society of Gasoline Marketers of America (SIGMA) to deliver educational offerings to petroleum and convenience marketers. A primary goal of the new alliance is to provide the highest quality educational